Privacy Policy

Last updated: March 2026.

Nava Forge Limited, operator of Mafia Casino, takes its obligations around personal data seriously. This policy describes what information we collect from Australian players, why we collect it, how it is stored, and what rights you hold over it. Using the Mafia Casino platform means you acknowledge these practices.

Information We Hold

We collect personal data in the following categories:

Identity: full legal name, date of birth, and government-issued identification documents.
Contact details: email address, phone number, and residential address.
Financial: payment method details, deposit and withdrawal history, and transaction records.
Technical: IP address, device information, browser type, and session logs.
Activity: game history, wagering records, session duration, and bonus activity.
Communications: records of support conversations, emails, and chat logs.

The categories above reflect the minimum data necessary to operate a licensed and compliant gaming platform.

What We Do With It

We use personal data for the following purposes:

Setting up and managing your account.
Verifying your identity before processing withdrawals.
Completing deposits and payouts.
Detecting and preventing fraud, money laundering, and bonus abuse.
Meeting our obligations under applicable gaming and financial regulations.
Sending you account-related communications and, where you have given consent, promotional messages.
Improving the platform through anonymised, aggregated usage analysis.

We will not use your data for any purpose beyond those listed above without first obtaining your explicit consent or as otherwise required by law.

Why We Are Allowed to Process It

We process your data on the following grounds: to carry out our contract with you as an account holder; to meet our legal obligations under KYC and anti-money laundering rules; to pursue legitimate interests in protecting the platform from fraud; and where applicable, with your consent for marketing, which you may withdraw at any point.

Retention

We keep your personal data for as long as your account is active and for no fewer than five years after it is closed. This reflects our obligations under anti-money laundering and gaming regulations. Some financial records may be held for longer periods where required by law.

Mafia Casino does not sell player data. We may pass it to:

Payment processors needed to complete your transactions;
Third-party identity and fraud verification services;
Regulatory bodies and law enforcement where we have a legal obligation to do so;
Game software providers, strictly to the extent needed to deliver services.

All third parties who receive data from us are bound to handle it responsibly under applicable standards.

Cross-Border Processing

Your data may be processed in countries other than Australia. Where this happens, we put contractual safeguards in place to protect it.

Your Rights

You can ask to see what data we hold about you, request that inaccurate data be corrected, or ask for it to be deleted subject to our legal obligations. You can also withdraw consent for marketing communications. To make a request, contact us via live chat or at [email protected].

How We Protect It

Mafia Casino uses 128-bit SSL encryption on all connections between your device and our platform. Internal access to personal data is limited to staff who need it. We review our security arrangements regularly.