Mafia Casino

Responsible Gambling

Last updated: March 2026.

Gambling at Mafia Casino should be enjoyable. It is a form of entertainment, not a way to make money, and it carries real financial risk. This page outlines the tools available to Australian players, the warning signs of problem gambling, and where to find help if you need it.

Our Position

Mafia Casino operates with the following in mind at all times:

  • Gambling is entertainment. It is not a reliable source of income.
  • Only money you can genuinely afford to lose should be wagered.
  • Trying to recover losses by continuing to play usually makes things worse.
  • Any player can ask for account restrictions or close their account without consequences.
  • Players who show signs of harm will be treated with care and pointed toward appropriate help.

These reflect the standard we hold ourselves to in every interaction with our players.

Recognising a Problem

Gambling may be causing harm if you find yourself doing any of the following:

  • Spending more than you planned, consistently.
  • Dipping into money set aside for household bills, rent, or food.
  • Needing to bet bigger to get the same feeling.
  • Feeling restless, irritable, or low when away from gambling.
  • Going back to try to recover what you have already lost.
  • Keeping the extent of your gambling from family or close friends.

If this sounds familiar, please use the tools available on your account or reach out to one of the support services listed below.

Account Controls

Every Mafia Casino account holder can access the following through their account settings or by contacting our support team directly:

  • Deposit Limits: Cap how much you can deposit per day, week, or month. A reduction takes effect immediately. Requests to raise a limit go through a waiting period before they are applied.
  • Loss Limits: Put a ceiling on how much you can lose over a chosen period. Once you hit the limit, play is paused until the period resets.
  • Session Limits: Set how long each playing session can last. You will receive a warning before your time is up, and the session will close when it is reached.
  • Reality Checks: Turn on periodic alerts that show how long you have been playing and your total wagers for the session.
  • Take a Break: Suspend your account for a fixed period. Options are 24 hours, 7 days, 30 days, or 90 days. You cannot deposit or play during a break, and it cannot be cancelled early once it starts.
  • Self-Exclusion: Request permanent exclusion from the platform. Your account is closed, re-registration is blocked, and all marketing stops immediately. Contact our support team via live chat or by emailing [email protected] to request this.

BetStop

Australian players can register with BetStop, the National Self-Exclusion Register, at www.betstop.gov.au. Registering with BetStop excludes you from all licensed Australian online wagering services at once, not just Mafia Casino. It is free and takes only a few minutes. Mafia Casino supports and enforces all BetStop exclusions.

Under 18s

No one under 18 may register or use the Mafia Casino platform. Age is verified during registration and at other points where our compliance team considers it necessary. Parents and guardians are encouraged to use parental control software to block access to gambling websites from shared devices. If you believe a minor has registered an account, contact our support team immediately.

Promotions and At-Risk Players

Mafia Casino does not send promotional communications to players who have self-excluded, taken a break, or been identified as potentially at risk. If you have opted out of marketing and continue to receive promotional messages, let us know and we will correct this without delay.

Where to Get Help

Free and confidential support is available through the following Australian services:

Gambling Help Online provides phone and webchat support in multiple languages, around the clock, at no cost.